Wells Fargo Reports Nationwide Outage On Online Banking and Mobile App
Wells Fargo Reports System Issues Due To ‘Power Shutdown’
Wells Fargo nationwide outage affecting debit cards, online banking
Many Wells Fargo customers are unable to use their debit cards or log onto the website or mobile app Thursday because of a power shutdown at one of their facilities triggered by smoke.
In a post on Twitter, the San Francisco-based bank said, “We apologize to our customers who may be experiencing an issue with our online banking and mobile app. Thanks for your patience while we research this issue. If you are impacted, please check back here for updates.”
A “fire suppression” system was accidentally activated earlier Thursday at a Wells Fargo data center in Minnesota, though the fire department near the center told CNBC it responded and there was no fire. Fire Chief Tim Boehlke of Lake Johanna Fire Department told CNBC that the incident started 5 a.m. local time and Wells Fargo called the fire department at 9 a.m. it is not known whether this was related to the system interruption.
This is the second time in a week Wells Fargo has experienced technical issues.
Last Friday, a typical pay day, the company’s online banking and mobile app wasn’t working.
Folks have taken to social media to express their displeasure.
Some are reminding the banking giant of the 2016 scandal when employees opened about 3.5 million bank accounts in customers’ names without authorization in order to meet sales goals.